Category: Customer Service

Here at TeamSnap, we don’t believe in good customer support. If it’s not the best, it’s not good enough. That’s why we offer the best support you can get for…

Being a league administrator or commissioner can be a tough job, but TeamSnap is here to make your life easier! Thousands of people run their club or league with TeamSnap’s tools….

There are some comments that can really make you feel good about yourself. Everyone likes hearing things like, “You look nice today. Did you do something different with your hair?”…

If you’ve ever written to TeamSnap support with a question or suggestion, you already know that you get back a message from a real person — Jenn, Roxann, Melanie or…

Steve Jobs’ recent death has prompted many comments about his extraordinary accomplishments. His vision, passion and communication skills are often sited but I suspect that plain, old-fashioned contact with real…

This is part of our blog series on getting those resistant users on your team to log-in to TeamSnap. You have played nice, explained to your team why you are…

I love messages like the following, which I just received today: “Hi Dave, I’m not sure if this email address is reaching you, Dave Dupont, CEO of Teamsnap. If it is,…

OK, so we’re fashionably late to the blog party. While every other Web 2.0 company on the planet has been blogging since day one, we’ve held out until now. But…